Human hair extensions are considered a hygienic product. To ensure our continued quality and hygienic safety commitment to our Regal customers, we do not accept returns on hair extensions (including hair bundles, lace wigs, clip-ins, closures, and frontals).
For all other items, we offer a 7-day return guarantee for items returned in the original packaging and condition. If you are not satisfied with your purchase, please contact us at info@theregalbox.com and we will prioritize your email by responding within 24 hours. Please note, shipping costs are non-refundable.
If you are returning an item that was delivered locally, please email us at info@theregalbox.com to initiate the return process.
Return shipping fees/postage are the responsibility of the requestor.